Monitoring Station
To cancel an alarm, please call the Monitoring Station immediately and give the operator your Password/Pass Code.
1-800-554-1104
We have our own team of security and fire alarm monitoring specialists who quickly contact local police, fire departments and medical responders in the event of an emergency. Since we are located in the areas we serve, we know the many emergency responders and we can quickly react to your needs.
Our Monitoring Station is UL certified.
Testimonials
It’s so nice to be able to talk to actual people! I am so pleased with how prompt Carolina Burglar is, and how well they take care of us... even if we have a problem over the weekend. We really appreciate their customer service and technicians.
Good afternoon. I hope you are doing well. Installation of my home security system is finished. Installers Billy and Jim were great, professional and courteous. Great work. Thank you.
You just can’t find this kind of Customer Service anymore! I can’t tell you how much I appreciate Carolina Burglar & Fire Alarm.
We really appreciate your office staff for all you do for us, and how quick you are to help keep our businesses safe and running in every way possible. We just wanted to call and let you know how much we appreciated Tony and Scott helping us out, even after-hours on a Friday.
All around awesome company by far!
We have had Carolina for many years. We have NEVER had ANY problems!! Their equipment is so good they had to come to us to say it’s time for new!!! Great people great service!!! I recommend them to all my friends.
AMEN I have never had to talk to a recording. BEST OF SERVICE
I have been a customer of Carolina for over 30 years! Never had a problem or complaint. The service guys are the best! Scott and Walt are the only two I know! They were always professional and friendly! They always prompt when you have a problem!
Great company to work with! As a business owner who uses their security systems at multiple locations, I can say that their installs are professional, clean and well done. In addition, service after the sale is impeccable. They go above and beyond to ensure the customer has a great experience and help with any issues or questions which may arise. Highly recommended.
Thank you for saving us a lot of money at Crepe du Jour. We all greatly appreciate you guys!
Best in the business, very professional and you can count on them. Highly recommended!
I had a break-in scare when I was home alone and my fiancé was out of town. I was terrified to be at home alone without a security system. Carolina Burglar & Fire Alarm took my phone call and installed my system as fast as they could. I feel safe in my own home now.
The guys who installed our burglar alarm system went out of their way to make us happy.
I needed to leave after they got started, and I felt completely comfortable leaving them there to finish the installation.
The technicians who installed my burglar alarm system were very professional, polite, and helpful when showing me how to work the system.
Also, when you call their office, you actually get to talk to a real person. When I called for a service call, they sent a service technician out that day
Christina, I really like the upgrade to our security system so that we could get rid of our landline! Please forward me contract and I would like to stop by your office for another yard sign.
Professional Security Service company for home and business protection.
These guys are great to work with!! Our dog boarding, daycare and training facility has several more layers of added protection and for that I am thankful!!
FYI – The techs did a great job!
Hello, I am especially thankful for my security system. Several weeks ago I had an attempted break in. The burglar alarm actioned the moment the entry was made. I grabbed my pistol and ran down the hall. The burglar was long gone. Your response was immediate and I advised your monitoring station that I had everything under control. Thank you sincerely.
Julian Stoudemire called and bragged on the guys that installed his camera system. Said they did a wonderful job and he loves the camera system. Said that it made him feel safe.
I’m calling to let you all know how happy I am with the upgrade we added to our current security system. James was the technician who upgraded my burglar alarm; he was so kind and professional. I just had to call and tell you what a great job he did.
I am just calling to praise y’all on a job well done. The technician who installed my security system went above and beyond.
I just wanted to call and say what a great job Walt and Scott did for me. They were prompt and provided excellent service!! Job well done guys.
I am just calling to let you know how pleased I was with my security system installation. Brandon and Billy were very professional and cordial. I am very happy with your security system and services.
We just wanted to call and let you know Scott did such a great job!!
I just wanted to call and let you know your technicians, Billy and Brandon, did such a good job on our installation. They were very professional and helpful.
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